Privacy Policy

1. Introduction

Unlockie ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at unlockie.com ("Platform").

By using Unlockie, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Platform.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, username, profile information, and date of birth (to verify age)
• Creator Information: Payment details, tax information, and identity verification documents
• Content: Images, videos, audio files, documents, and descriptions you upload
• Communications: Messages between users, support requests, and feedback
• Payment Information: Processed through our payment provider (we do not store full payment card details)

2.2 Information Automatically Collected

• Usage Data: Pages visited, features used, and actions taken on the Platform
• Device Information: IP address, browser type, operating system, and device identifiers
• Cookies: Session cookies and preference cookies to enhance your experience
• Analytics: Performance metrics and user behavior patterns

3. How We Use Your Information

We use the collected information to:

• Provide, operate, and maintain the Platform
• Process payments and transactions
• Verify your identity and age (18+ requirement)
• Enable content uploads and campaign management
• Send notifications about your account and campaigns
• Respond to support requests and inquiries
• Detect and prevent fraud, abuse, and security issues
• Comply with legal obligations and tax requirements
• Improve and optimize the Platform

4. Data Storage and Security

4.1 Where We Store Your Data

• User Data: Stored securely in Supabase (PostgreSQL database)
• Images/Videos: Stored on Cloudinary's secure cloud infrastructure
• Documents/Audio: Stored in Supabase Storage
• Platform Hosting: Hosted on Vercel's global infrastructure

4.2 Security Measures

We implement appropriate technical and organizational measures to protect your personal data, including:

• Encryption of data in transit and at rest
• Secure authentication through Supabase Auth
• Regular security audits and updates
• Access controls and authentication for internal systems
• Secure payment processing through certified payment providers

5. Data Sharing and Disclosure

We may share your information with:

5.1 Service Providers

• Supabase: Database and authentication services
• Cloudinary: Media storage and processing
• Vercel: Platform hosting
• Payment Processors: To handle financial transactions
• Email Service Providers: For transactional emails

5.2 Other Disclosures

• With your consent or at your direction
• To comply with legal obligations or court orders
• To protect our rights, property, or safety
• In connection with a business transfer or acquisition

We do not sell or rent your personal information to third parties.

6. Your Rights (Swiss Data Protection)

Under Swiss data protection law, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to data processing
• Request data portability
• Withdraw consent at any time

To exercise these rights, please contact us at contact@unlockie.com.

7. Data Retention

We retain your personal data for as long as necessary to:

• Provide our services to you
• Comply with legal obligations (e.g., tax records for 10 years under Swiss law)
• Resolve disputes and enforce agreements
• Maintain security and prevent fraud

Content you delete is removed from public view immediately but may be retained in backups for up to 30 days.

8. International Data Transfers

Your data may be transferred to and processed in countries outside Switzerland. We ensure appropriate safeguards are in place for such transfers, including:

• Standard contractual clauses approved by data protection authorities
• Ensuring service providers maintain adequate security measures
• Compliance with Swiss Federal Act on Data Protection (FADP)

9. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you logged in
• Remember your preferences
• Analyze Platform usage
• Prevent fraud

You can control cookies through your browser settings, but disabling them may limit Platform functionality.

10. Minors

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Posting the new policy on this page
• Updating the "Last updated" date
• Sending an email notification for significant changes

12. Contact Information

For questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at: